FAQ's

When will my items be shipped?

We source globally in order to find a wider assortment of products at lower prices (and free shipping).  Most items will take between 10-20 days to receive so please be patient.  All items have a handling period before they are processed and shipped but most ship out within 3-5 days of purchase.

Where are my items coming from?

Our office is in the Sedona, AZ area.  However most of our items come direct from suppliers and ship from countries such as the United States, Australia, Germany, United Kingdom and China. In some Instances your item can take time to process through customs and take a few days longer for delivery. 

Will my items be sent in one package?

For quicker shipping, items in the same purchase will be sent in separate packages, even if you've specified to ship items together. Please keep this in mind when getting your items. If you don't receive your full order, the rest is shortly behind the other items.